Emily Grace Perez

The first person you meet here

Emily is our Patient Care Manager. She is not a clinician and she will tell you that herself. What she is responsible for is everything that happens around your care: the greeting, the scheduling, the paperwork, the questions you did not want to feel silly asking.

Patients notice. She gets thanked by name in our Google reviews more than almost anyone here, and it is usually for the same reason: she made a hard week easier.

Background

Emily was born and raised in West New York, New Jersey. She went to Alvernia University and UNCW for Biology and Studio Art. She brings seven years of medical administrative work and customer service to the front desk, and she is a part-time artist.

What she wants to help with

In her own words, the thing patients have to deal with that she most wants to help with is guiding them through their health insurance. If you are not sure what your plan covers, she is the one to ask.

"I like working here because of the community and relationships we've built with our patients."

What drives her

• Core values: creativity, empathy, loyalty, and self-growth.
• Favorite quote: "It does not do to dwell on dreams and forget to live."
• Watching, reading, listening: Harry Potter, Friends, the John Delony podcast, and The Body Keeps The Score by Bessel van der Kolk.

Outside the clinic

"When I'm not at work, I'm painting. When I am not painting, I am reading or being active. I enjoy running, working out or a nice walk on the beach."

Say hello

Call the clinic at (910) 782-2150, Monday to Friday, 7:00am to 5:30pm. Emily is usually the voice on the other end.