Questions people ask before booking.

No, most states, including NC, allow direct access to physical therapy, so you can start without a doctor’s referral. If your insurance requires paperwork from a physician, we’ll handle tracking it down so it doesn’t hold up your care.

We check your benefits before your first visit, so you know your exact copay before you ever walk in. We are in network with Cigna, Medicare and Humana among others, and if you are without insurance or prefer to skip it, we have self-pay rates. Tell us your plan on the benefits form and we will call you back with the real number.

Wear something comfortable you can actually move in. Shorts are best if we’re treating a knee or hip, and a tank top or loose tee helps if we’re working on a shoulder or neck.

Most visits run 40 minutes, and most plans of care land around two to three visits a week. How many you need depends on what your evaluation finds, and you will be told the plan and its endpoint at that first visit rather than being kept guessing.

It’s brief and localized: most people feel a quick twitch, then a wave of relief in that muscle. And it’s always optional; we’ll never spring it on you without explaining it first.

No. Every visit is one-on-one, hands-on care with a Doctor of Physical Therapy, never a tech handing you a printout. Your exercises are dosed specifically for you and progressed live as you improve.

That’s a fair question, and it’s usually the model, not you. A lot of clinics rotate you through techs and hand you generic sheets. Here, you get one-on-one time with a Doctor of PT every single visit, a cause-first evaluation instead of a cookie-cutter protocol, and a phase-based plan with clear graduation criteria, so you always know why you’re doing what you’re doing, and when you’re done.